Shipping policy

Last Updated: 30 September 2026

At English Outfits, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines how and when your order will be processed and delivered.

1. Shipping Coverage

  • We currently ship within the United Kingdom only.
  • All UK orders qualify for free standard shipping.

2. Order Processing Time

  • Orders placed before 6:00 PM (UK time) on business days are processed the same day where possible.
  • Orders placed after 6:00 PM, on weekends, or public holidays are processed on the next business day.

You will receive an order confirmation email once your order has been successfully placed.

3. Delivery Time

Estimated delivery time after dispatch:

  • 2-3 business days handeling time
  • 4-5 business days Transit Tim

Total estimated time from order to delivery:
6–8 business days.

Please note that delivery times may vary during peak seasons, public holidays, or due to courier delays beyond our control.

4. Shipping Cost

  • Standard shipping within the UK: Free of charge (£0.00)

There are no additional shipping fees for standard delivery within the UK.

5. Shipping Carriers

We use trusted courier partners including:

  • Royal Mail
  • Evri
  • DHL
  • Skynet

The carrier used may vary depending on destination and availability.

6. Order Confirmation & Tracking

After placing your order:

  • You will receive an order confirmation email.
  • Once your order is dispatched, you will receive a shipping confirmation email including tracking details.

If you do not receive confirmation emails:

If tracking details are not received within 7 business days, please contact us.

7. Order Acceptance & Verification

To protect our customers, we may refuse or cancel an order due to:

  • Product availability limitations
  • Pricing errors
  • Suspected fraudulent or unauthorised activity

In certain cases, additional verification may be required before shipment.

If an order is cancelled, you will be notified and refunded promptly.

8. Delivery Address Accuracy

Customers are responsible for ensuring that shipping details are accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect address information.

9. Contact Information

Brand Name: English Outfits
Legal Company: Shoplectic Ltd
Company Number: 13875163
Trading Name: English Outfits is a trading name of Shoplectic Ltd, registered in England and Wales.
Established: 2022
Registered Office: Office 2395, 182-184 High Street North,East Ham, London E6 2JA England

Customer Support

Phone: +44 7446 192681
Email: info@englishoutfits.co.uk
Customer Service Hours: Mon–Fri | 9:00 AM – 6:00 PM